Support / Implementation
Technology is only as good as the people who use it. At Blaze Portfolio the goal of our service and support team is to train users to become product experts. This approach ensures that every client gets the most value out of the platform.
To achieve this, we tailor each implementation around the operational needs of our clients. This consultative approach allows each client to receive personalized training with a focus on their specific workflows. In addition to training, we help to configure the system to help clients start trading fast.
The service doesn’t end once you’ve started trading in the software. Our highly responsive technical support is included at no additional charge for every client. The Chicago-based support team is available on the phone, by email and through our support website every NYSE trading day.